Choose the person, not just the price.
A low quote is not the same as a good job. This guide covers what Kurukoo checks, what it cannot check, and what to ask before you approve.
Three things, not a guarantee.
When Kurukoo says a provider has been checked, it means three specific things: the phone number belongs to the person, the trade they offer is one they have evidence for, and the area they serve is the area they say. It does not mean every job will go well, and it is not a police clearance or a professional licence.
For trades where the law requires a licence, ask for it. Kurukoo can show what it has seen, but a checked plumber is still a plumber you have to brief properly.
- Phone and identity: the number is reachable and tied to the account.
- Trade: the provider has shown work or proof for the service they offer.
- Area: the provider says where they can reach, and the job is inside it.
Ask four questions.
A good provider answers these without offence. A provider who dodges them is telling you something useful.
- What exactly is included, and what would cost extra?
- When will you arrive, and how long will the work take?
- What proof will I see when it is done — a photo, a receipt, a test?
- What happens if the work is not right when I check it?
Stop when the story changes.
The common scam is not a bad price. It is a request to move the conversation off Kurukoo, or to send money outside the app to 'release' the job. Both remove the record you would need if something goes wrong.
If a provider asks for a clearance fee, a deposit to a personal account, your OTP or your bank password, stop and report it. Kurukoo will never ask for any of those.